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SoftRemote®

version 10.3.5 (Build 6)

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This installation package contains the SafeNet SoftRemote® VPN client product, which includes ZoneLabs, Inc.'s ZoneAlarm® personal firewall product.

System Requirements

Installing

Before installing the SoftRemote software, read the Release Notes for technical issues concerning this release. If you encounter any problems during the installation, check the Release Notes for the solution.

Note: The ZoneAlarm personal firewall installs as part of the SoftRemote installation. When your computer restarts, ZoneAlarm prompts you to configure it, and may do this until you do.

  1. If you're installing this product on Windows NT or Windows 2000 or XP, log on as administrator or its equivalent.

  2. Run the setup.exe file on the installation CD-ROM or in the installation package.

  3. Work through the installation wizard. Unless otherwise instructed, accept the defaults.

    Note: The SafeNet VPN Adapter, which supports L2TP, is installed only when these network components are already installed on your computer:

    Operating system Component
    Windows 95 Dial-Up Networking with the Microsoft Dial-Up
     Networking 1.3 Upgrade
    Windows 98 and Me Dial-Up Networking
    Windows NT Remote Access Server (RAS)

    Because Windows 2000 and XP use the native Windows L2TP adapter, the SafeNet L2TP adapter isn't installed on computers running these operating systems.

  4. When the installation completes, click Finish.

  5. To complete the client installation, make sure that your computer restarts.

Upgrading

To upgrade to this version of SoftRemote, take these steps:

  1. Uninstall the current version on your computer through the Control Panel Add/Remove Programs application:

    1. In the uninstall wizard, on the Maintenance dialog box, click Remove. This removes all the client product's components, but not your security policy.

    2. The Uninstall Security Policy dialog box prompts you to delete your IPSec security policy:

      • To keep it, click No. You can import this security policy after you install the new version of SoftRemote.

      • To delete it, click Yes.

    3. When the Maintenance Complete dialog box opens, click Finish.

    4. To complete the uninstall, make sure that your computer restarts.

  2. Install this new version of SoftRemote.

Getting Started

SoftRemote contains two primary modules:

To learn how to use SoftRemote, go to Start>Programs>SoftRemote>SoftRemote Help.